Robotics Companies in USA started to pave its way in factories , to healthcare , education and post the advent of covid 19 , the retail sector is also under its grip.
Retail sector has a major chunk benefitted through the advent of these smart beings in its sector.
According to a data , "Robotics deployments within retail outlets of different sizes will continue to accelerate in 2021 as more retailers come to understand their strategic value"
A McKinsey report found that out of nineteen major industries , the retail industry bears the greatest potential to create value by autonomous technologies and artificial intelligence (AI), amounting to over USD 600 billion annually.
stats are in huge favour that robotics will boom to its peak in recent years in robotics industry as well
Role of Robotics in Retail Industry -
Retailer's are researching and pondering a lot to make Retail and logistics smart and tech equipped by employing robots in it.
Some of the potential uses of Robot in industry are :
1.Customer support -
Searching the right item for the customer and helping them find their needed article is what researches are looking to be done by robots. Retailers use augmented or virtual reality robotics to immerse consumers in a virtual environment for a more engaging and enticing experience. It can also be done by developing smart systems where customers can tell their needs and technology would furnish them by telling directions to locate their choiced product .
- Warehouse -
Employing robots in handling warehouses has been prevalent these days .Amazon has an army of robots at its warehouses to fulfil orders.
- To maintain stores :
With the advent of Covid 19, as there is more inclination towards cleanliness , sanitisers store to gain the confidence of customers. Robots are being employed for this very purpose as well.
As automation and AI brings with it so many benefits to offer , there are some challenges as well .
Some of them are :
- Extinction of manual labour :
Retail is one industry which is a major chunk of employment providers and with the advent of robotics , this scenario is likely to experience change. As it may take up more jobs , it is more prone to witness changes in employment rate and in turn poverty. Also there will be sudden demand for new skills in the market , which means retailers need to have a shift in their approach to managing work and may need to reconsider their work staff.
- Security -
As there has been rapidly increasing cases of cyber hacking and robotics attack , there may be an increased threat of it in the Retail sector as well.
Security is everybody's concern today and any threat to it will result in massive backfire.
" Robots are still new bidders in Retail; however, their increasing adoption and evolution will make them ubiquitous in the future."
While on the customer's front , it will result in hassle free and friendly experience on the retailer's front. It will be a smart and innovative way to thrive their business with minimum effort and maximum output.
Like all the other industries, the dawn of robotics is soon to arrive in the Retail Industry as well and we are going to experience it sooner than we can imagine.
Congratulations @Anjali Chatterjee for being shortlisted for Best HR Leaders in 2022. Check out her strategies Check out the profile story by @Anjali Chatterjee wherein she talks about transformation in the aviation industry in the post-pandemic era.
